EXG Safaris
Data Protection & Privacy Policy
Legal

Data Protection & Privacy Policy

Your privacy, our promise. Every journey begins with trust — here is exactly how EXG Safaris collects, uses, and protects your information.

CCPA-aligned · Built for U.S. travelers · Respond within 30 days

At EXG Safaris, protecting your personal information is not just a legal duty — it is a promise to every traveler who shares their story with us. Last updated: October 2025.

Policy Details

Clear Privacy Terms, Clearly Stated.

1. Who We Are

EXG Safaris LLC operates this website and all associated booking systems.

Our headquarters are in California, USA, and we primarily serve travelers from the United States.

For all data and privacy matters, please contact: info@exgsafaris.com

2. Information We Collect

Contact details (name, email, phone number, address)

Travel preferences and special requests

Payment details (processed securely via PCI-DSS certified partners)

Passport or ID information (when required by lodges, airlines, or park authorities)

Website usage data (cookies, analytics, and device information)

We never sell, rent, or trade your personal information.

3. How Your Information Is Used

Process bookings and payments securely

Confirm reservations with hotels, airlines, and parks

Provide personalized service before, during, and after your trip

Comply with Tanzanian and U.S. legal requirements

Send updates, offers, or safari news (with your consent only)

4. How We Protect Your Information

We employ multiple layers of digital and physical protection, including encryption, access controls, and secure partner standards.

5. Your Rights

Under the California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. state privacy laws, you have the right to:

Access and receive a copy of your data

Correct inaccurate information

Request deletion (“Right to be Forgotten”)

Opt out of marketing emails at any time

Opt out of the sale or sharing of your personal information for cross-context behavioral advertising (see Section 6)

Please email info@exgsafaris.com with any requests. We respond within 30 days.

6. Cookies & Tracking

EXG Safaris uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support marketing.

We use Google Analytics (site usage), Google Ads and Meta Pixel (ad conversion tracking and remarketing), Microsoft Clarity (session analytics), and TikTok Pixel (ad conversion tracking), managed through Google Tag Manager.

Sharing data with Google Ads, Meta, and TikTok for advertising purposes may be considered a “sale” or “sharing” of personal information under the CCPA/CPRA. Use the “Do Not Sell or Share My Personal Information” link below, or in the site footer, to opt out at any time.

You can also decline cookies directly in your browser settings. Analytics data is aggregated and never used to personally identify you.

7. Data Sharing & Third Parties

We share data only with trusted partners essential to your safari:

Hotels, lodges, and airlines for reservations

Government authorities for permits or border clearances

Payment processors for financial transactions

All partners are bound by confidentiality agreements and must meet our security standards.

We do not sell, lease, or exchange your data for marketing purposes.

8. Data Transfers to Your Destination

Your data may be shared with partners in Tanzania (lodges, guides, park authorities) to arrange and confirm your safari.

Every transfer uses encrypted channels and reasonable safeguards consistent with U.S. privacy standards.

9. Data Retention Policy

Booking data is retained for up to 5 years (as required for financial records and insurance claims).

Unused prospect data is purged after 12 months of inactivity.

Backups are encrypted and securely deleted after expiry.

10. Children’s Privacy

EXG Safaris does not knowingly collect data from children under 13 years old.

If you believe we may have received information from a child without parental consent, please contact us immediately for removal.

11. Breach Notification & Response

In the unlikely event of a data breach:

We will notify affected users and authorities within 72 hours.

Immediate containment and forensic analysis will be conducted.

Affected systems will be isolated and patched before resuming operations.

12. Third-Party Links

Our website may contain links to trusted travel partners or affiliates.

EXG Safaris is not responsible for the privacy practices of external websites.

We encourage you to review their privacy policies independently.

13. Limitation of Liability

While EXG Safaris implements industry-leading security standards, no system can guarantee absolute protection against unauthorized access.

By using our website or booking services, you acknowledge that you do so at your own risk and agree that EXG Safaris is not liable for losses resulting from cyber incidents beyond our reasonable control.

14. Policy Updates

This policy may be updated periodically to reflect changes in technology or law.

The revised date above will indicate the latest version.

Continued use of our website after any update constitutes acceptance of those changes.

15. Contact Us

For questions, data requests, or security concerns:

info@exgsafaris.com

Questions About Your Data?

Email info@exgsafaris.com any time — we respond to privacy and data requests within 30 days.

How It Works