EXG Safaris
CRM & Tech Support Specialist
Tech · Full-time · Remote

CRM & Tech Support Specialist

Keep the booking system smooth, pull reports, and fix glitches fast.

All Open Roles

Tech · Full-time · Remote

What This Role Is About

Keep the booking system smooth, pull reports, and fix glitches fast.

What You'll Do

  • Manage CRM setup
  • Fix simple tech issues
  • Pull reports
  • Track lead stages
  • Support the sales team
  • Support the marketing team
  • Improve workflows
  • Connect tools
  • Document systems
  • Teach staff how to use tools

What You Must Be Good At

  • CRM systems
  • Tech support
  • Reports
  • Details
  • Automations
  • Problem solving
  • Teaching
  • Calm support

What Success Looks Like

  • Clean CRM
  • Fewer lost leads
  • Faster reports
  • Better tracking
  • Less team confusion
  • Smoother systems

Best Fit

Problem solver, patient teacher, detail hawk, enjoys puzzles, and stays calm.

Who Should Not Apply

Do not apply if you hate details, cannot explain things simply, or panic when systems break.

Before You Apply

Answer these in your application

  1. 1. A lead is not showing in CRM. What do you check first?
  2. 2. What CRM reports should sales leaders see weekly?
  3. 3. How would you stop leads from being lost?
  4. 4. What tools or CRMs have you used before?

Apply for CRM & Tech Support Specialist

Your application goes straight to the EXG team via our applicant system.

How It Works